Warranty

OUR HOT TUB WARRANTY (See full terms and conditions here)

A DanZ Hot Tub is designed to last a lifetime. We take great pride in the quality of our spas. They go through a number of quality checks before they are packed and shipped.

All of our spas come along with a parts and labour warranty. Should something go wrong with your product we will get an engineer out to you on site to resolve any issue within 14 days*.

3 Year Shell Warranty
The acrylic surfaces of DanZ hot tubs are covered against defects in materials and workmanship for a period of 3 Years.

2 Year Component Warranty
Electrical and mechanical components, such as pumps, jets, air valves, levers and bezels, are covered against defects in materials and workmanship for two years. Some parts, consumable items such as filter cartridges which need to be replaced from time to time and ancillary items such as the filter lid, spa pillows and cover locks are not included in this warranty, but are covered against defects in materials and workmanship at the time of delivery.

1 Year Cabinet Warranty
The wooden/PVC cabinet is covered against defects in materials and workmanship for one year, specifically the cabinet's structural integrity including the wooden/PVC framing material, and all bonded joints in the cabinet. The cosmetic finish of the cabinet is warranted to be free from defects in materials and workmanship at the time of initial delivery. Fading and weathering of the surface of the cabinet will occur naturally over time, and are not defects.

* If we do not have parts in stock, this may take a short while longer.